Officers

Bob Aikin
Bob Aikin

National Fire & Indemnity Exchange

Greg Mouldon
Greg Mouldon

Committee Member

Gloria Ransom
Gloria Ransom

Corporate Secretary

Ann Hawkins
Ann Hawkins

Most insurers serve numerous industries. We’re different. We serve one industry: fabricare. Our staffing and pricing are stable. Every member of our workforce is focused on the fabricare industry. We’ve been focused on fabricare for a long time. We’ll continue to focus on fabricare for a long time to come.

Our officers credentials include two CPAs, one CPCU, two licensed insurance agents, and one MBA. Their insurance experience totals over 112 years. All four have been associated with NIE since at least 1997.

NIE’s structure is designed to deliver the best possible insurance value to the fabricare industry.

Customer Service & Sales

Kim Curtis
Kim Curtis

Director of Operations

Director of Operations

Chuck Simpson

Customer Service Fabricare Insurance Specialist

Customer Service
Fabricare Insurance Specialist

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myong-kang

Sales, Customer Service, Director of Korean Operations

Sales
Customer Service
Director of Korean Operations

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Our number one priority is to keep our subscribers happy. To do that, we provide:

  • Annual consultations with licensed agents and brokers to fine-tune coverages.
  • Fast service by decision-makers. As a direct writer, we don’t have to send your requests to a third-party insurer.
  • Equipment and building valuations to assist you in setting appropriate coverage limits.

All customer service representatives are licensed agents or brokers who receive continual training in both insurance and fabricare issues.

Korean Department

Kim Curtis and Myong Kang are fluent in both English and Korean.

Underwriting

Ann Hawkins
Ann Hawkins

Vice President Underwriting

Underwriting

NIE’s underwriters help you identify and eliminate hazardous situations. That helps your business avoid unpleasant consequences. It also helps keep the Exchange profitable, which benefits all policyholders.

Claims

Valerie Ducie
Valerie Ducy

Claims (Director of Claims) (supervised by Ann Hawkins)

Director of Claims, AIC

Claims

Dry cleaner and coin laundry insurance claims are not the same as other insurance claims. We work every day with the Fair Claims Guide for Consumer Textile Products. We issue payments within seven days of receipt of your claim information. In emergencies, we can be reached 24-hours a day, 7-days a week.

Policy Production

Laura Northcutt
Laura Northcutt

Policy Distribution

Rating

Becky Widmar
Becky Widmar

Rating

Rating

Jean Rausch
Jean Rausch

Policy Production

Rating

Dolly Hall
Dolly Hall

Rating

Rating

Kim Curtis
Kim Curtis

Director of Operations

Director of Operations

Rating

NIE’s raters take the time to use rates that are specific to your individual location. Most competitors don’t bother with specific rates. They use generic territory rates.

Accounting & Technology

Greg Mouldon
Greg Mouldon

Committee Member

President of John L. Corley, Inc.

Gloria Ransom
Gloria Ransom

Corporate Secretary

Corporate Secretary

Kim Curtis
Kim Curtis

Director of Operations

Director of Operations

Our accounting and technology staff develop and maintain the systems that record your data, process your policies, track payments and dividends and subscriber savings accounts, and serve you as efficiently as possible.